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How do I upgrade my site license?

Timeline Express

How do I upgrade my site license?

Note: This process will also work if you would like to downgrade your license to a lower license tier. Follow the same steps below, and select a lower license tier option.

If at any point in time you outgrow your license you can quickly and easily upgrade your license to the next tier at a prorated value. This means you can start off with a single site license and upgrade to larger license tiers as you and your site grow. We’ve also allowed users to upgrade from a single site, standalone, license to any of our Timeline Express – Complete Bundle licenses.

As an example if you purchased the Timeline Express single site license and later decide you want to upgrade to the complete bundle, you can do so at a discounted rate. Since you already paid the $29.00 for the single site license, you’ll only have to pay the difference to upgrade to the Complete Bundle 5 site license. That means you would only have to pay $70.99 to upgrade to the complete bundle.

Upgrade to Bundle

Some products allow you to upgrade to the product bundle containing that product. For example, you may upgrade from a Timeline Express single site license to a single site license of the Timeline Express – Toolbox Add-On, or the 5 site Timeline Express Complete Bundle.

Walkthrough

Account Page

If you want to upgrade your site license from a lower tier to a higher one, you can do so from the Account page on this site. Once on the account page, you’ll want to click on the ‘License Keys’ tab in the left-hand sidebar.

License Keys Tab

On the ‘License Keys’ tab, next to the license key that you would like to upgrade, you can click the link ‘View Upgrades‘ to view all of the possible upgrade routes.

Upgrade License

Once on the ‘License Upgrade’ page, you’ll be presented with a list of possible upgrade paths for your given license. This could be an upgrade to a higher license tier, or a downgrade to a lower license tier – or an upgrade to a different product altogether.

For example, If you wanted to upgrade from the Timeline Express single license to the Timeline Express Complete Bundle license tier you can do so by clicking on the ‘upgrade license’ link next to the Timeline Express Bundle license tier you need.

Complete the Checkout

When you select the license tier you want to upgrade to you will be redirected to the checkout page where you can pay the difference in the cost of the two licenses. This will save you money and prevent you from needed to let your licenses expire before you upgrade to a new tier. When it’s time to renew the license you will pay the prorated price for the new license cost.

You’ll notice that next to the prorated cost of the license there is some text that confirms this is a license upgrade – license upgrade.

You can go ahead and complete the purchase to finalize the upgrade.

January 30, 2017

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